As the global economy becomes more tightly knit, The Shingo Prize has emerged as a world standard for operational excellence. Organizations that prove performance at this increasingly higher standard, demonstrate to the world they are capable of competing with the very best. These companies are building lasting cultures based on timeless principles of operational excellence.
with lessons from leading experts who will share how sustainable cultural transformation is achieved through principle-based leadership.
| Pre-Conference Workshops: | Monday and Tuesday, May 6 – 7, 8 a.m. – 5 p.m. | |
| Opening Social: | Tuesday, May 7, 7 – 9 p.m. | |
| Main Conference: | Wednesday and Thursday, May 8 – 9, 8 a.m. – 5 p.m. | |
| Fireside Chats: | Wednesday, May 8, 6:30 – 9 p.m. | |
| Awards Ceremony/Gala: | Thursday, May 9, 5 – 9 p.m. | |
| Plant Tours: | Friday, May 10, morning half day | |
Opening social, a hot breakfast and lunch both days, keynotes, breakout sessions, networking sessions, best practices, book signing sessions, and more.
The main conference kicks off Tuesday evening, May 7, with the opening social featuring celebrity visits, live entertainment, international cuisine, book signings, networking, exhibit areas, and more. Then on Wednesday and Thursday, May 8 – 9, conference registrants benefit from dynamic learning sessions and an impressive lineup of lean principle-centered speakers.
This year’s well-balanced program features keynote addresses from CEOs of leading worldwide organizations, plus a great selection of in-depth knowledge sessions from a variety of industry leaders, authors, and Shingo Prize recipients. At your request we’ve added expanded networking opportunities allowing for increased one-on-one time with speakers and fellow conference attendees on various stages of their lean journeys.
Main (2-day) conference $1,350.25
Register by December 31st and receive a 25 percent discount
Optional one- or two-day workshops: Monday and Tuesday, May 6 – 7.
Two Day - $1,595.25:
Discipline No. 1: Principles of Operational Excellence (Monday & Tuesday, May 6 – 7)
Workshop participants will gain an understanding of the Shingo model and the underlying principles behind The Shingo Prize philosophy and approach. Participants will learn and gain experience in aligning your organizational principles and core values with your systems. There will be group activities that help develop skills in assessing alignment and also how to address misalignments by embedding your principles into your work and management systems.
In addition, participants will develop a comprehensive working knowledge of The Shingo Prize application guidelines, which includes the criteria and methods for assessment of the progress an organization has made in its lean transformation. By completing this training, participants will learn how to use the Shingo model and guidelines to complete internal self-assessment that will clearly identify areas for focus and improvement in the entire organization.
This two-day workshop begins with a comprehensive overview of the Shingo model and its key elements, enabling all participants to reach a common level of understanding. The workshop combines several learning modules with hands-on activities that enhance learning. Participants will be grouped into assessment teams and visit a host facility where you will work through each step of the assessment process: preparation through initial desk assessment, visiting the workplace to observe and interview, team discussion and assessment, and finally creating a feedback report.
One Day - $795.25:
Discipline No. 2: Building Systems to Drive the Right Behavior (Monday, May 6)
Participants will learn how to select high impact systems to drive ideal behavior, scientifically experiment with adjusting systems, re-align systems to eliminate work-a-rounds/fire-fighting, and build system reliability (monitor behavior).
Discipline No. 3: Leading with Principles (Tuesday, May 7)
This one day workshop is for senior managers and leaders. Participants will focus on the emerging and changing role of leaders in building the culture of operational excellence based on correct principles. Participants will learn what leaders can do to become more personally centered around the principles of operational excellence and how they can deepen the understanding and application of these principles within their senior leadership teams. Participants will learn how they can effectively communicate, inspire, organize, and hold accountable others in the organization to align the management, work, and improvement systems to drive behaviors consistent with these principles. Participants will learn why these competencies are more important in leading the development of a lean culture than participating directly on Kaizen project teams.
Discipline No. 4: Behavior-Based Strategy Deployment (Tuesday, May 7)
TSP Mapping helps an organization visualize alignment of its tools, systems, and principles. By starting at the organizations’ mission, vision, core values, and strategic philosophy, we create a starting point to align key lean principles across the enterprise. Most organizations find it easier to implement lean tools to target immediate gains in the spirit of elimination of waste, but this creates serious problems later on when it becomes time to sustain those efforts. A short-term focus quickly blinds the capabilities on exponential gains of a principle-driven, long-term focus.
The most common missed link between the Shingo model and driving lean principle behavior is understanding the entire alignment of tools, systems, and principles (TSP); being able to map ideal behavior tied to lean principles and how your systems are created to support those principles; and finally how your tools where selectively chosen to support those systems.
Featuring prominent thought-leaders in a small group setting. Registration is limited.
• TBD
Fireside Chat: $295.25, includes dinner
Share with us an evening of recognition and enjoyment as we award outstanding companies for their hard work and diligence in becoming operational excellence leaders.
Awards Gala: $55.25 for all registrants
Formal attire or dark suits for men.
All plant tour participants are subject to prior approval by the tour host who reserves the right to deny approval to any participant. All participants' contact information will be provided to tour hosts. This includes the facilities that host the assessment portion of the Principles of Operational Excellence and Assessment workshop. No laptops, cameras, or bags are allowed, including cell phones or personal devices with camera capabilities. No open-toed/open-heeled shoes or high heels are permitted. Non-English speaking groups should provide their own translator. All participants must have a form of government-issued identification, such as a passport. In some cases, you may be required to sign a non-disclosure form before entering or touring the facility. Participants may be asked to provide proof of citizenship. Tour buses leave on time from the Hyatt Regency Jacksonville. No last-minute substitutions allowed. The Shingo Prize cannot be responsible for events that happen beyond its control, this includes, but is not limited to, delays, cancellations, denied entry, weather, etc.
Friday, May 10
Time: 7 a.m. – Noon (including travel time)
O.C. Tanner Plant Tour: $295.25

• O.C Tanner is the world’s premier provider of strategic employee recognition solutions, providing award programs to some of the world’s most successful companies. Founded in 1927 in Salt Lake City, the company has grown to over $330 million in annual sales with more than 2,500 products and 1,650 employees. As a leader in employee recognition systems and a multiple award winner for its people and processes, O.C. Tanner is committed to achieving organizational success through the development of its people. A recipient of The Shingo Prize in 1999, the company continues to improve operational efficiency and quality through the engagement of its people in the process of daily kaizen. Participants will be taken on a tour of the company’s manufacturing process, which has enabled the company to go from receipt of order to shipment in less than four hours on a mixed-model basis. Even more impressive is the company’s ability to achieve true one-piece-flow and track takt and cycle time for each product in real time throughout the facility. In addition to manufacturing, participants will see O.C. Tanner’s strategy deployment process and how the company cascades goals and objectives down to the team level through a series of daily huddles, weekly improvement meetings, and monthly strategy deployment sessions. In addition, participants will spend time with a production team, learning about the results of the new coaching camp implemented in 2010. Based on the latest research in neuroscience and the art of creating employee engagement, the coaching camp has been deployed throughout manufacturing and has led to a dramatic increase in employee participation, idea generation and team problem solving.
Friday, May 10
Time: 7:45 a.m. – Noon (including travel time)
US Synthetic Plant Tour: $295.25

• US Synthetic is 30-year industry veteran and a leader in the development and production of polycrystalline diamond cutters (PDCs) for oil and gas exploration. US Synthetic prides itself on an uncompromising commitment to constant innovation, outstanding quality, and superior customer service, allowing their engineering teams to meet high performance standards and match the requirements of the world's most demanding oil exploration and development projects.
US Synthetic is a family-oriented business with a unique company culture that values and encourages honesty, unity, respect, hard work, friendship, and an entrepreneurial spirit. The company recognizes the right of every employee to be properly trained, have access to the right equipment, tools, and materials, and work in a safe environment. This positive culture and their commitment to the well-being of their employees makes US Synthetic an extraordinarily fun and rewarding place to work. US Synthetic is located in Orem, Utah and is part of the Dover Corporation. US Synthetic received The Shingo Prize in 2011.
Friday, May 10
Time: 7 a.m. – Noon (including travel time)
Barnes Aerospace Plant Tour: $295.25

• Barnes Aerospace, Ogden Division (BAOD) is located in Ogden, Utah, and provides superior manufacturing solutions to the world's major turbine manufacturers, commercial airlines and military Original Equipment Manufactures. As a business of Barnes Group Inc., they take advantage of the financial stability and resources of a large company, while offering the quality and service associated with smaller businesses. Their success stems from their
associates' actions to strive for excellence.
BAOD’s lean journey has developed from a tool and systems driven approach to an employee empowered culture which embraces the following values:
1. Open mindedness and communication;
2. A learning organization focus;
3. Total team work.
These values paired with the drive
of their associates have allowed them to continue achieving significant sustainable improvements year over year. They have continued to build on their
accomplishments, reducing waste and
increasing efficiency while growing sales
revenues by 200 percent. BAOD received the Shingo Silver Medallion in 2011.
Friday, May 10
Time: 7 a.m. – Noon (including travel time)
Autoliv Plant Tour (Brigham City): $545.25

• Autoliv is a worldwide leader in automotive safety, a pioneer in both seatbelts and airbags, and a technology leader with the widest product offering for automotive safety. All the leading automobile manufacturers in the world are their customers. They service them from 80 subsidiaries and joint ventures in 30 countries. Over the last 20 years, Autoliv has accounted for virtually all major technological breakthroughs in the occupant restraint industry and remains in the forefront of development. Since receiving The Shingo Prize in 2008, Autoliv Brigham has continued to improve. They have gone from an individual-based Kaizen system to a team-based system. By incorporating the lean manufacturing principles of Autoliv Product Development System (APDS), they consistently win paten approval for their pyrotechnic and stored gas inflator designs that perform reliably and more importantly that continue to save lives.
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