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GBMP is a not-for-profit located in the College of Management at the University of Massachusetts Boston. GBMP's mission is to assist companies in implementing the philosophies and tools of continuous improvement (lean manufacturing and six sigma) to enable companies to compete in the global economy. Its vision is to contribute to the profitability of these companies by helping them cut costs, eliminate waste in their processes and increase capacity to ensure their future and to, ultimately, positively impact the creation of jobs in all sectors of the economy. GBMP is also a membership organization, enabling participants to pursue their lean education through public workshops, certificate courses, plant tours and a large library of exclusive online training content including podcasts by Bruce Hamilton, aka "The Toast Dude." GBMP produces an award-winning catalog of lean training DVDs for employees and managers with more than 20 titles from pokayoke to gemba walks, as well as lean tool simulation training games and books. These can be found in GBMP's online store at




North America, Europe


Manufacturing, Healthcare

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Certified Facilitators

Larry Anderson

Larry Anderson

Certified Shingo Facilitator

Larry Anderson is a Bronze, Silver, and Gold certified lean practitioner (AME, Shingo, SME) with over 40 years of operational excellence experience. Mr. Anderson has a deep understanding of the Shingo Guiding Principles and application gained through an 18+ year association with the Shingo Model; 20+ site visit assessments, many as the senior examiner/team lead; numerous application desktop assessments; participation in the Shingo Publication Award review process; and assisting two recent Shingo Medallion recipients. Mr. Anderson is certified and competent in the facilitation of all Shingo workshops. He earned a BSME degree from Texas Tech University and is a registered professional engineer. Mr. Anderson also serves as a Shingo representative on the lean certification oversight and appeals committee, as the president of the AME Southwest region, and as the VP of programs for AME.

Daniel Fleming

Daniel Fleming

Director of Consulting Services

Dan Fleming brings 30+ years of experience in operations and engineering to GBMP, including more than 25 years of hands-on experience learning, leading and teaching the principles and tools of the Toyota Production System and continuous improvement. Prior to his current role, Mr. Fleming was a continuous improvement manager at GBMP for 14 years and was the lead developer of GBMP's highly regarded Lean in Healthcare Certificate Course, which was one of the first of its kind in healthcare. Over the past five years, Mr. Fleming has been the lead faculty on programs taught at more than 30 hospitals, medical clinics and nursing homes. Previously, he was the director of operations at United Electric Controls Company, a Shingo Prize recipient.

Bruce Hamilton

Bruce Hamilton


Bruce Hamilton brings hands-on experience to GBMP as a manager, teacher and change agent. He has spoken internationally on lean manufacturing, employee involvement, continuous improvement and implementing change, and has contributed to numerous texts on reliable methods ranging from visual control to variety reduction. Prior to joining GBMP, Mr. Hamilton was general manager of United Electric Controls Company, a 1990 Shingo Prize recipient. He led efforts at United Electric to transform its production from a traditional batch factory to a single-piece flow environment that has become an international showcase. His expertise covers both the technical side of lean manufacturing and the equally important soft skills needed to engage and inspire employees and managers.

Patricia Wardwell

Patricia Wardwell

Continuous Improvement Manager

Pat Wardwell has over 30 years of experience training and implementing the principles, systems and tools embodied in the Shingo Model. Ms. Wardwell has served as a Shingo Prize examiner since 2001 and became a joint Shingo Publication Award recipient in 2011. She is a Shingo certified facilitator and has worked for and coached companies that have received Shingo recognition. Ms. Wardwell is one of a handful of individuals who is Lean Gold Certified through the jointly developed SME/Shingo/AME program. Well versed in both the technical and behavioral aspects of the Shingo Model, Ms. Wardwell’s hands-on lean experience spans a wide variety of industries and process types, in both operational and support organization settings.