The role of a Shingo Prize examiner is to use his/her expertise in operational excellence to evaluate organizations through report reviews and site visit assessments. An examiner's expertise is a function of experience and training with the Shingo model and assessment criteria. Examiners serve as a member of a diverse team and provide valuable feedback to the organization assessed. Examiners are selected based on a defined criteria available below. It is expected that examiners continuously expand their knowledge of operational excellence, both through their career and personal development. Examiners are expected to be a strong advocate of The Shingo Prize.
Currently our examiner pool is closed.
1. Principle-level experience and understanding (7-10 years of leadership/management level)
2. DISCOVER: Principles of Operational Excellence (Workshop)
Workshop participants will gain an understanding of The Shingo Model and the underlying principles behind The Shingo Prize philosophy and approach. They will learn and gain experience in aligning your organizational principles and core values with your systems. There will be group activities that help develop skills in assessing alignment, and also how to address misalignments by embedding your principles into your work and management systems.
In addition, participants will develop a comprehensive working knowledge of The Shingo Prize Application Guidelines which includes the criteria and methods for assessment of the progress an organization has made in its lean transformation. By completing this training, participants will learn how to use The Shingo Model and Guidelines to complete internal self-assessment that will clearly identify areas for focus and improvement in the entire organization.
Unique Learning Approach:
The on-site workshop begins with a comprehensive overview of The Shingo Model and its key elements, enabling all participants to reach a common level of understanding.
The two day on-site workshop will combine several learning modules with hands on activities that enhance learning. The main activity will be the actual detailed assessment of a portion of the company where the training is held. Participants will be grouped into assessment teams and will work through each step of the assessment process – preparation through initial desk assessment, visiting the workplace to observe and interview, team discussion and assessment, and finally creating a feedback report.
3. Nomination by a Shingo Recipient company, Board of Governors, Board of Examiners or other Affiliate. Letters of recommendation from three (3) references (with written approval to contact), who are knowledgeable about your experience in lean/operational excellence.
4. Application documentation will include a resume, completed application listing lean experience with documented results, training received and taught, and a signed non-disclosure/conflict of interest form.
5. Review and Approval of all submitted application documentation and references.
6. Certified Shingo Examiner Training (CSET): This is a three day event that will include an on-site simulated site visit.
7. CSET Instructor submits recommendations.
8. Once you are recommended by the instructor you will become a member of the Board of Examiners.
9. You are now eligible to participate as an examiner in the assessment process. You will receive communications from The Shingo Prize office regarding opportunities.
10. To remain on the Board of Examiners you must receive acceptable evaluations.
11. Recertification training will be required when needed.