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The 29th International Shingo Conference provides a low-stress learning atmosphere where leaders and managers can learn from transformation gurus. Find the right combination of culture, systems and tools to improve your results. Attend this conference to change the way you think about continuous improvement.

Past attendees have included leaders and managers from manufacturers, healthcare providers, finance and insurance industry leaders, to name a few. Any leader or manager looking for sustainable results should attend.


AGENDA



Click on a tab to explore that day's agenda.


Sunday, April 23
08:00 am - 05:00 pm Workshop: Day 1 of 2

Lean Bronze Certification Workshop

10:00 am - 10:30 am Break
Networking Break
12:00 pm - 01:00 pm Lunch
Networking Lunch
01:00 pm - 06:00 pm Registration Set Up
Registration Set Up
02:30 pm - 03:30 pm Break
Networking Break
Monday, April 24
06:45 am - 08:00 am Breakfast
Networking Breakfast
07:00 am - 05:00 pm Registration
Registration & Information Desk
08:00 am - 05:00 pm Workshop: Jerry Solomon

Lean Accounting for the Lean Enterprise

08:00 am - 05:00 pm Workshop: Day 2 of 2

Lean Bronze Certification

08:00 am - 05:00 pm Workshop - Monday & Tuesday

DISCOVER EXCELLENCE

10:00 am - 10:30 am Networking Break
Networking Break
12:00 pm - 01:00 pm Lunch
Networking Lunch
01:00 pm - 05:00 pm Workshop: Meghan Scanlon & Shana Padgett

Lean Maturity Matrix - Assessing Your Organizational Systems in the Dimension of Continuous Improvement

02:30 pm - 03:00 pm Networking Break
Networking Break
Tuesday, April 25
06:00 am - 08:00 am Breakfast
Networking Breakfast
07:00 am - 05:00 pm Registration
Registration & Information Desk
07:30 am - 05:30 pm DISCOVER EXCELLENCE Go-and-Observe

Day 2: Go-and-Observe (Offsite)

08:00 am - 05:00 pm Workshop: Rick Edgeman

Six Sigma Innovation

08:00 am - 12:00 pm Workshop: Doug Leonard

How the Birkman Method Strengthens the Shingo Cultural Enablers Principle

08:00 am - 12:00 pm Workshop: Gwendolyn Galsworth

Visual Workplace - Visual Management

08:00 am - 11:00 am Exam

Lean Bronze Certification Exam

08:00 am - 12:00 pm Workshop: Ken Segel

We Have No Time! How to Free Up Leadership Time to Support Lean Transformation

09:30 am - 03:30 pm Workshop: Javier Estrella

Experience the McKinsey Capability Center

10:00 am - 10:30 am Break
Networking Break
12:00 pm - 01:00 pm Lunch
Networking Lunch
01:00 pm - 05:00 pm Workshop: Rafael Padilla

Meta Change Management: A Business Transformation Model

01:00 pm - 05:00 pm Workshop: Rick Fleming

Improvement Kata Fast Start

01:00 pm - 05:00 pm Workshop: Tim Pettry

Implementing the Shingo Model Using Scrabble

01:00 pm - 05:00 pm Workshop: Karyn Ross

Practical Creativity: Coaching for Service Excellence

02:30 pm - 03:00 pm Break
Networking Break
06:30 pm - 09:00 pm Awards Gala & Social

Awards Gala & Social

06:30 pm - 09:30 pm Exhibits Open
Exhibits Open
Wednesday, April 26
06:45 am - 08:00 am Breakfast
Networking Breakfast
07:00 am - 05:00 pm Registration
Registration & Exhibitors Open
08:00 am - 08:50 am Keynote: Ken Snyder

Leveraging the Shingo Model

09:00 am - 09:50 am Keynote: Amir Ghannad

Leveraging Culture to Transform Organization

09:50 am - 10:20 am Networking Break
Networking Break
10:20 am - 11:30 am Keynote: Don Tracy

Culture Drives Behavior

11:40 am - 12:30 pm Special Topic: Brad Bossence

Special Topic: Warehouse Engagement - Creating a Culture of Continuous Improvement

11:40 am - 12:30 pm Systems Track: Carlos Scholz

Systems Track: Creating a Principle-based Daily Management System in Healthcare

11:40 am - 12:30 pm Master Track: DENSO

Master Track: Panel Discussion with DENSO Team

12:30 pm - 02:00 pm Lunch & Learn

Roundtable Discussions

02:00 pm - 03:00 pm Research Track: Sam MacPherson

Research Track: Obeya - Tearing Down the Walls to Achieve Breakthrough Performance and a Culture of Excellence

02:00 pm - 03:00 pm Master Track: Melanie Foley & Precillia Redmond

Master Track: Evolving Liberty Mutual's Management System to Enable Cultural Change

02:00 pm - 03:00 pm Principles Track: Sean Gayer & Barbara O'Gorman
Principles Track: Leader Standard Work and Employee Engagement
02:00 pm - 03:00 pm Systems Track: Jay LaFoy
Systems Track: L-3's Operational Excellence Journey
03:00 pm - 03:30 pm Networking Break
Networking Break
03:30 pm - 04:30 pm Principles Track: Ball Corporation
Principles Track: Ball Corporation Naro-Fominsk's OE Journey
03:30 pm - 04:00 pm Research Track: Barbara Flynn

Research Track: The Fit Between Organizational Culture and Lean

03:30 pm - 04:30 pm Systems Track: TD Ameritrade

Systems Track: Integrating Enterprise Design & Digital Systems with Lean Tools and Principles to Drive Real Business Results

03:30 pm - 04:30 pm Master Track: Gary Peterson

Master Track: 25 Years of Improving Toward "One-Piece Flow on Demand"

04:00 pm - 04:30 pm Research Track: Shannon Flumerfelt

Research Track: Thriving in Complexity

Thursday, April 27
06:45 am - 08:15 am Breakfast
Networking Breakfast
07:00 am - 05:00 pm Registration & Exhibitors Open
Registration & Exhibitors Open
08:00 am - 08:50 am Special Topic: Joanne Deys & Shaun Barker

Special Topic: What to Expect During a Shingo Site Visit

08:00 am - 08:50 am Systems Track: Freda Ross

Systems Track: Shifting Paradigms - Leading by Example in the Lean Resource Office

08:00 am - 08:50 am Executive Track: Drew Dillon

Executive Track: How to Think Like Shigeo Shingo

09:00 am - 10:00 am Research Track: Tina Agustiady & Elizabeth Cudney

Research Track: Total Productive Maintenance: Implementation and Application

09:00 am - 10:00 am Principles Track: Pat Garrahy

Principles Track: A Five-Year Transformation - Rottapharm's Operational Excellence Journey

09:00 am - 10:00 am Systems Track: Drew Butler

Systems Track: The CW Way: Building on a Legacy of Excellence - From the Wright Brothers & Glenn Curtiss to the Current Day

09:00 am - 10:00 am Executive Track: Mark Russell
Executive Track: Leading a Culture Transformation
10:00 am - 10:30 am Networking Break
Networking Break
10:30 am - 11:00 am Research Track: George Easton

Research Track: What do Lean Six Sigma Projects Look Like?

10:30 am - 11:30 am Systems Track: Mike Martyn
Coaching at State Farm: A Practical Application
10:30 am - 11:30 am Principles Track: Marcela Orellana

Principles Track: Development of the Human Talent Based on Respect for the Individual and Humble Leadership

10:30 am - 11:30 am Executive Track: Tom Weeks

Executive Track: Changing Mindsets

11:00 am - 11:30 am Research Track: Rick Edgeman

Research Track: The Shingo Model in a Management Systems Context

11:30 am - 01:00 pm Lunch & Learn

Roundtable Discussions

01:00 pm - 01:50 pm Keynote: Brent Harder

4+1: The Power of Habits to Sustain the Gains!

02:00 pm - 02:50 pm Keynote: Nigel Blenkinsop
Jaguar Land Rover's Lean Journey
02:50 pm - 03:30 pm Networking Break
Networking Break
03:30 pm - 04:20 pm Keynote: Jim Lancaster

The Real Work of Management

04:20 pm - 04:45 pm Keynote: Ken Snyder
Keynote: Ken Snyder
04:20 pm - 04:45 pm Wrap Up: Ken Snyder
Shingo Moment
06:00 pm - 08:00 pm Fireside Chat: Ritsuo Shingo

My Leadership

Friday, April 28
06:00 am - 07:15 am Breakfast
Networking Breakfast
07:00 am - 02:00 pm Tour

Dish Network

08:30 am - 12:00 pm Tour

Lockheed Martin


Call for Presentations

REGISTRATION


Pricing for Main Conference

Main Conference (Gala, Wed/Thurs)
$1595
Discover Excellence Workshop (Mon/Tues)
$1595
Full-day Workshops (Tues)
$795
Half-day Workshops (Tues)
$495
Site Tours (Fri)
$295
Fireside Chat with Ritsuo Shingo (Th)
$295

** Student & Active Military Price: $450 (Package 1)





Groups of 5+ will save 25% off Main Conference!

SPEAKERS


Keynote Speakers

  • Nigel Blenkinsop's Photo'
    Nigel Blenkinsop

    Operations Director, Jaguar Land Rover

  • Amir Ghannad's Photo'
    Amir Ghannad

    Founder & President, The Ghannad Group, LLC.

  • Brent Harder's Photo'
    Brent Harder

    Head of Business Process Improvement, Bank of New York Mellon

  • Jim Lancaster's Photo'
    Jim Lancaster

    Chief Executive Officer, Lantech.com

  • Kenneth Snyder's Photo'
    Kenneth Snyder

    Executive Director, Shingo Institute

  • Don Tracy's Photo'
    Don Tracy

    Vice President, DENSO Manufacturing Tennessee, Inc.

Concurrent Speakers

  • Tina Agustiady's Photo'
    Tina Agustiady

    Divisional Continuous Improvement Leader, Agustiady Lean Six Sigma

  • Larry Anderson's Photo'
    Larry Anderson

    Certified Shingo Facilitator, GBMP

  • Shaun Barker's Photo'
    Shaun Barker

    Assistant Executive Director, Shingo Institute

  • Brad Bossence's Photo'
    Brad Bossence

    Vice President, LeanCor Supply Chain Group

  • Drew Butler's Photo'
    Drew Butler

    Director of Operational Excellence, Curtiss-Wright

  • Elizabeth Cudney's Photo'
    Elizabeth Cudney

    Associate Professor, Missouri University of Science and Technology

  • Joanne Deys's Photo'
    Joanne Deys

    VP Global Sales & Operations Planning, Stanley Black and Decker

  • Drew Dillon's Photo'
    Drew Dillon

    Founder, Andrew Dillon and Associates

  • George Easton's Photo'
    George Easton

    Associate Professor of Information Systems & Operations Management, Emory University

  • Rick Edgeman's Photo'
    Rick Edgeman

    Director of Research, Shingo Institute

  • Javier Estrella's Photo'
    Javier Estrella

    Capability Center Manager, McKinsey & Company

  • Eric Fleischer's Photo'
    Eric Fleischer

    Director, iTeam, TD Ameritrade

  • Rick Fleming's Photo'
    Rick Fleming

    Senior Associate, C. I. Associates

  • Shannon Flumerfelt's Photo'
    Shannon Flumerfelt

    Associate Professor, Oakland University

  • Barbara Flynn's Photo'
    Barbara Flynn

    Richard M. and Myra Louise Buskirk Professor of Manufacturing Management, Indiana University

  • Melanie Foley's Photo'
    Melanie Foley

    Executive VP & Chief Talent and Enterprise Services Officer, Liberty Mutual Group

  • Gwendolyn Galsworth's Photo'
    Gwendolyn Galsworth

    President, Visual Thinking Inc.

  • Patrick Garrahy's Photo'
    Patrick Garrahy

    Managing Director, Meda, Rottapharm Ltd

  • Sean Gayer's Photo'
    Sean Gayer

    VP Operations, Boston Scientific Cork

  • Ray Howcroft's Photo'
    Ray Howcroft

    Lean Enterprise Manager, Ball Packaging Europe

  • Noran Knobbe's Photo'
    Noran Knobbe

    Director, Lean Center of Excellence, TD Ameritrade

  • Sergey Kruzhkov's Photo'
    Sergey Kruzhkov

    Ball Beverage Packaging Europe

  • Jay LaFoy's Photo'
    Jay LaFoy

    Senior VP & General Manager, Operations, L3 Aviation Products

  • Douglas Leonard's Photo'
    Douglas Leonard

    Director of Consulting Services, iMap Strategic Solutions

  • Samuel MacPherson's Photo'
    Samuel MacPherson

    Founder and Executive Director, Lean Leadership Academy

  • Mike Martyn's Photo'
    Mike Martyn

    Founder, SISU Consulting Group

  • Barbara O'Gorman's Photo'
    Barbara O'Gorman

    HR Director, Boston Scientific Cork

  • Marcela Orellana's Photo'
    Marcela Orellana

    Operations & Continuous Improvement Manager, Land Apparel S.A.

  • Shana Padgett's Photo'
    Shana Padgett

    Client Advisor, Value Capture LLC

  • Rafael Padilla's Photo'
    Rafael Padilla

    CI Manager, Heineken

  • Gary Peterson's Photo'
    Gary Peterson

    Executive Vice President of Supply Chain, O.C. Tanner Company

  • Timothy Pettry's Photo'
    Timothy Pettry

    Senior Process Improvement Specialist, Cleveland Clinic

  • Precillia Redmond's Photo'
    Precillia Redmond

    VP and Manager, Organizational Effectiveness & Strategy, Liberty Mutual Group

  • Freda Ross's Photo'
    Freda Ross

    Master Fellow, MemorialCare Health System

  • Karyn Ross's Photo'
    Karyn Ross

    Co-author, The Toyota Way to Service Excellence and Principal, Karyn Ross Consulting

  • Mark Russell's Photo'
    Mark Russell

    President & COO, Worthington Industries

  • Meghan Scanlon's Photo'
    Meghan Scanlon

    Principal, Value Capture LLC

  • Carlos Scholz's Photo'
    Carlos Scholz

    AVP, Organizational Innovation and Effectiveness, New York City Health and Hospitals Corporation

  • Ken Segel's Photo'
    Ken Segel

    Managing Director, Value Capture LLC

  • Ritsuo Shingo's Photo'
    Ritsuo Shingo

    President, Institute of Management Improvement

  • Jerry Solomon's Photo'
    Jerry Solomon

    Vice President Operations, Marquip Ward United

  • Tom Weeks's Photo'
    Tom Weeks

    Senior Consultant, The Arbinger Institute

TRAVEL & ACCOMMODATIONS



LOCATION

Atlanta Marriott Marquis
265 Peachtree Center Ave NE
Atlanta, GA 30303
(404) 521-0000

TRAVEL

Marta Map: https://martaguide.com/rail-station-map/
* From ATL airport get on Red or Gold north-bound line and exit at Peachtree Center Station. There is a covered walkway that connects to the Marriott Marquis.
Airport: Hartsfield-Jackson International Airport (ATL)

HOTEL

Atlanta Marriott Marquis
Shingo Group Rate: $175/night
Reservations

For phone reservations, please call 1-866-469-5475 and mention you are part of the Shingo group.

SAVINGS IN THE CITY

Special offers on dining, attractions, shopping, nightlife and more.
http://www2.atlanta.net/savings/index.aspx?meetingNum=144524&accountNum=00081854

INTERNET

Complimentary wifi for Marriott Rewards members.
Sign up here: http://bit.ly/2hOB1gF

THINGS TO DO
  • Peachtree Center Mall
  • Georgia Aquarium
  • World of Coca-Cola
  • Centennial Olympic Park
  • CNN Center
  • College Football Hall of Fame
  • Georgia Dome
  • Mercedes Benz Stadium
  • Philips Arena
LOCATION

Atlanta Marriott Marquis
265 Peachtree Center Ave NE
Atlanta, GA 30303
(404) 521-0000

TRAVEL

Marta Map: https://martaguide.com/rail-station-map/
* From ATL airport get on Red or Gold north-bound line and exit at Peachtree Center Station. There is a covered walkway that connects to the Marriott Marquis.
Airport: Hartsfield-Jackson International Airport (ATL)

HOTEL

Atlanta Marriott Marquis
Shingo Group Rate: $175/night

SAVINGS IN THE CITY

Special offers on dining, attractions, shopping, nightlife and more.
http://www2.atlanta.net/savings/index.aspx?meetingNum=144524&accountNum=00081854

INTERNET

Complimentary wifi for Marriott Rewards members.
Sign up here: http://bit.ly/2hOB1gF

THINGS TO DO
  • Peachtree Center Mall
  • Georgia Aquarium
  • World of Coca-Cola
  • Centennial Olympic Park
  • CNN Center
  • College Football Hall of Fame
  • Georgia Dome
  • Mercedes Benz Stadium
  • Philips Arena

Sponsor/Exhibitor Information


Click here to view opportunities to exhibit at the Shingo Conference or to become a sponsor.

Thanks to our sponsors below!


Boston Scientific Logo
OC Tanner Logo

GAHE Logo