Conference Logo

- Learn in a low-stress, social atmosphere (limited to 600 attendees)
- Find the combination of culture, systems and tools to improve your results
- Change the way you think about continuous improvement
- Attend valuable workshops and specialty tracks
- Reinvigorate your continuous improvement efforts 
- Gain insight from transformation senseis and leaders
- Discover how Shingo Prize winners advanced on their journeys toward excellence

Any leader or manager striving for sustained results should attend.


AGENDA



Click on a tab to explore that day's agenda.


Sunday, April 23
08:00 am - 05:00 pm Workshop: Day 1 of 2

Lean Bronze Certification Workshop

10:00 am - 10:30 am Break
Networking Break
12:00 pm - 01:00 pm Lunch
Networking Lunch
02:30 pm - 03:30 pm Break
Networking Break
Monday, April 24
06:45 am - 08:00 am Breakfast
Networking Breakfast
07:00 am - 05:00 pm Registration
Registration & Information Desk
08:00 am - 05:00 pm Workshop: Day 2 of 2

Lean Bronze Certification

08:00 am - 05:00 pm Workshop - Monday & Tuesday

DISCOVER EXCELLENCE

10:00 am - 10:30 am Networking Break
Networking Break
12:00 pm - 01:00 pm Lunch
Networking Lunch
01:00 pm - 05:00 pm Workshop: Meghan Scanlon & Shana Padgett

Lean Maturity Matrix - Assessing Your Organizational Systems in the Dimension of Continuous Improvement

02:30 pm - 03:00 pm Networking Break
Networking Break
Tuesday, April 25
06:00 am - 08:00 am Breakfast
Networking Breakfast
07:00 am - 05:00 pm Registration
Registration & Information Desk
07:30 am - 05:30 pm DISCOVER EXCELLENCE Go-and-Observe

Day 2: Go-and-Observe (Offsite)

08:00 am - 12:00 pm Workshop: Doug Leonard

How the Birkman Method Strengthens the Shingo Cultural Enablers Principle

08:00 am - 12:00 pm Workshop: Gwendolyn Galsworth

Visual Workplace - Visual Management

08:00 am - 11:00 am Exam

Lean Bronze Certification Exam

08:00 am - 12:00 pm Workshop: Ken Segel

We Have No Time! How to Free Up Leadership Time to Support Lean Transformation

09:30 am - 03:30 pm Workshop: Javier Estrella

Experience the McKinsey Capability Center

10:00 am - 10:30 am Break
Networking Break
12:00 pm - 01:00 pm Lunch
Networking Lunch
01:00 pm - 05:00 pm Workshop: Rafael Padilla

Meta Change Management: A Business Transformation Model

01:00 pm - 05:00 pm Workshop: Rick Fleming

Improvement Kata Fast Start

01:00 pm - 05:00 pm Workshop: Tim Pettry

Implementing the Shingo Model Using Scrabble

02:30 pm - 03:00 pm Break
Networking Break
06:30 pm - 09:00 pm Awards Gala & Social

Awards Gala & Social

06:30 pm - 09:30 pm Exhibits Open
Exhibits Open
Wednesday, April 26
06:45 am - 08:00 am Breakfast

Networking Breakfast

07:00 am - 05:00 pm Registration
Registration & Exhibitors Open
08:00 am - 08:50 am Keynote: Ken Snyder

Leveraging the Shingo Model

09:00 am - 10:00 am Keynote: Amir Ghannad

Leveraging Culture to Transform Organizations

10:00 am - 10:30 am Networking Break

Networking Break

10:30 am - 11:30 am Keynote: Don Tracy

Culture Drives Behavior

11:40 am - 12:30 pm Special Topic: Brad Bossence

Special Topic: Warehouse Engagement - Creating a Culture of Continuous Improvement

11:40 am - 12:30 pm Systems Track: Carlos Scholz

Systems Track: Creating a Principle-Based Daily Management System in Healthcare

11:40 am - 12:30 pm Master Track: DENSO

Master Track: Panel Discussion with DENSO Team

12:30 pm - 02:00 pm Lunch & Learn

Roundtable Discussions

02:00 pm - 03:00 pm Principles Track: Sean Gayer & Barbara O'Gorman
Principles Track: Leader Standard Work and Employee Engagement
02:00 pm - 03:00 pm Research Track: Sam MacPherson

Research Track: Obeya - Tearing Down the Walls to Achieve Breakthrough Performance and a Culture of Excellence

02:00 pm - 03:00 pm Master Track: Melanie Foley & Precillia Redmond

Master Track: Evolving Liberty Mutual's Management System to Enable Cultural Change

02:00 pm - 03:00 pm Systems Track: Jay LaFoy, Roger Price & Tom Wieck

Systems Track: Practicing What We Preach - Strategic OpEx Management to Drive Impact and Sustainability

03:00 pm - 03:30 pm Networking Break

Networking Break

03:30 pm - 04:30 pm Principles Track: Ball Corporation
Principles Track: How Ball Packaging Develops Culture
03:30 pm - 04:00 pm Research Track: Barbara Flynn

Research Track: The Fit Between Organizational Culture and Lean

03:30 pm - 04:30 pm Systems Track: TD Ameritrade

Systems Track: Integrating Enterprise Design & Digital Systems with Lean Tools and Principles to Drive Real Business Results

03:30 pm - 04:30 pm Master Track: Gary Peterson

Master Track: 25 Years of Improving Toward "One-Piece Flow on Demand"

04:00 pm - 04:30 pm Research Track: Shannon Flumerfelt

Research Track: Thriving in Complexity

Thursday, April 27
06:45 am - 08:15 am Breakfast

Networking Breakfast

07:00 am - 05:00 pm Registration & Exhibitors Open
Registration & Exhibitors Open
08:00 am - 08:50 am Special Topic: Joanne Deys & Shaun Barker

Special Topic: What to Expect During a Shingo Site Visit

08:00 am - 08:50 am Systems Track: Freda Ross

Systems Track: Shifting Paradigms - Leading by Example in the Lean Resource Office

08:00 am - 08:50 am Executive Track: Drew Dillon

Executive Track: How to Think Like Shigeo Shingo

09:00 am - 10:00 am Research Track: Tina Agustiady & Elizabeth Cudney

Research Track: Total Productive Maintenance - Implementation and Application

09:00 am - 10:00 am Principles Track: Pat Garrahy

Principles Track: A Five-Year Transformation - Rottapharm's Operational Excellence Journey

09:00 am - 10:00 am Systems Track: Drew Butler

Systems Track: The CW Way - Building on a Legacy of Excellence, from the Wright Brothers & Glenn Curtiss to Current Day

09:00 am - 10:00 am Executive Track: Mark Russell
Executive Track: Leading a Culture Transformation
10:00 am - 10:30 am Networking Break

Networking Break

10:30 am - 11:00 am Research Track: George Easton

Research Track: What do Lean Six Sigma Projects Look Like?

10:30 am - 11:30 am Systems Track: Mike Martyn & Lorenzo Aguilar

Systems Track: Coaching at State Farm - A Practical Application

10:30 am - 11:30 am Principles Track: Marcela Orellana

Principles Track: Development of Human Talent Based on Respect for the Individual and Humble Leadership

10:30 am - 11:30 am Executive Track: Tom Weeks

Executive Track: Changing Mindsets

11:00 am - 11:30 am Research Track: Rick Edgeman

Research Track: The Shingo Model in a Management Systems Context

11:30 am - 01:00 pm Lunch & Learn

Roundtable Discussions

01:00 pm - 01:50 pm Keynote: Brent Harder

4+1: The Power of Habits to Sustain the Gains!

02:00 pm - 02:50 pm Keynote: Nigel Blenkinsop
Jaguar Land Rover's Lean Journey
02:50 pm - 03:30 pm Networking Break

Networking Break

03:30 pm - 04:20 pm Keynote: Jim Lancaster

The Real Work of Management

04:20 pm - 04:45 pm Keynote: Ken Snyder
Shingo Moment
06:00 pm - 08:00 pm Fireside Chat: Ritsuo Shingo

My Leadership

Friday, April 28
07:00 am - 02:00 pm Tour

Dish Network - CANCELLED Due to Bridge Collapse on I-85

07:30 am - 08:30 am Breakfast
Networking Breakfast
08:30 am - 12:00 pm Tour

Lockheed Martin


Call for Presentations

REGISTRATION


Pricing for Main Conference

Main Conference (Gala, Wed/Thurs)
$1595
Discover Excellence Workshop (Mon/Tues)
$1595
Full-day Workshops (Tues)
$795
Half-day Workshops (Tues)
$495
Site Tours (Fri)
$295
Fireside Chat with Ritsuo Shingo (Th)
$295

** Student & Active Military Price: $450 (Package 1)





Groups of 5+ will save 25% off Main Conference!

SPEAKERS


Keynote Speakers

  • Nigel Blenkinsop's Photo'
    Nigel Blenkinsop

    Operations Director, Jaguar Land Rover

  • Amir Ghannad's Photo'
    Amir Ghannad

    Founder & President, The Ghannad Group, LLC.

  • Brent Harder's Photo'
    Brent Harder

    Head of Business Process Improvement, Bank of New York Mellon

  • Jim Lancaster's Photo'
    Jim Lancaster

    Chief Executive Officer, Lantech.com

  • Kenneth Snyder's Photo'
    Kenneth Snyder

    Executive Director, Shingo Institute

  • Don Tracy's Photo'
    Don Tracy

    Vice President, North American Production Innovation Ctr., DENSO International America

Concurrent Speakers

  • Lorenzo Aguilar's Photo'
    Lorenzo Aguilar

    Claim Team Manager, Property Damage, State Farm Insurance

  • Tina Agustiady's Photo'
    Tina Agustiady

    Divisional Continuous Improvement Leader, Agustiady Lean Six Sigma

  • Larry Anderson's Photo'
    Larry Anderson

    Certified Shingo Facilitator, GBMP

  • Shaun Barker's Photo'
    Shaun Barker

    Assistant Executive Director, Shingo Institute

  • Brad Bossence's Photo'
    Brad Bossence

    Vice President, LeanCor Supply Chain Group

  • Drew Butler's Photo'
    Drew Butler

    Director of Operational Excellence, Curtiss-Wright

  • Elizabeth Cudney's Photo'
    Elizabeth Cudney

    Associate Professor, Missouri University of Science and Technology

  • Joanne Deys's Photo'
    Joanne Deys

    VP Global Sales & Operations Planning, Stanley Black and Decker

  • Drew Dillon's Photo'
    Drew Dillon

    Founder, Andrew Dillon and Associates

  • George Easton's Photo'
    George Easton

    Associate Professor of Information Systems & Operations Management, Emory University

  • Rick Edgeman's Photo'
    Rick Edgeman

    Director of Research, Shingo Institute

  • Javier Estrella's Photo'
    Javier Estrella

    Capability Center Manager, McKinsey & Company

  • Eric Fleischer's Photo'
    Eric Fleischer

    Director, iTeam, TD Ameritrade

  • Rick Fleming's Photo'
    Rick Fleming

    Senior Associate, C. I. Associates

  • Shannon Flumerfelt's Photo'
    Shannon Flumerfelt

    Associate Professor, Oakland University

  • Barbara Flynn's Photo'
    Barbara Flynn

    Richard M. and Myra Louise Buskirk Professor of Manufacturing Management, Indiana University

  • Melanie Foley's Photo'
    Melanie Foley

    Executive VP & Chief Talent and Enterprise Services Officer, Liberty Mutual Group

  • Gwendolyn Galsworth's Photo'
    Gwendolyn Galsworth

    President, Visual Thinking Inc.

  • Patrick Garrahy's Photo'
    Patrick Garrahy

    Managing Director, Meda, Rottapharm Ltd

  • Sean Gayer's Photo'
    Sean Gayer

    VP Operations, Boston Scientific Cork

  • Bruce Hamilton's Photo'
    Bruce Hamilton

    President, GBMP

  • Ray Howcroft's Photo'
    Ray Howcroft

    Lean Enterprise Manager, Ball Packaging Europe

  • Noran Knobbe's Photo'
    Noran Knobbe

    Director, Lean Center of Excellence, TD Ameritrade

  • Sergey Kruzhkov's Photo'
    Sergey Kruzhkov

    Plant Manager, Ball Beverage Packaging Europe, Naro Fominsk Ends

  • Jay LaFoy's Photo'
    Jay LaFoy

    Senior VP of Operations & General Manager, L3 Aviation Products

  • Douglas Leonard's Photo'
    Douglas Leonard

    Director of Consulting Services, iMap Strategic Solutions

  • Samuel MacPherson's Photo'
    Samuel MacPherson

    Founder and Executive Director, Lean Leadership Academy

  • Mike Martyn's Photo'
    Mike Martyn

    Founder, SISU Consulting Group

  • Barbara O'Gorman's Photo'
    Barbara O'Gorman

    HR Director, Boston Scientific Cork

  • Marcela Orellana's Photo'
    Marcela Orellana

    Operations & Continuous Improvement Manager, Land Apparel S.A.

  • Shana Padgett's Photo'
    Shana Padgett

    Client Advisor, Value Capture LLC

  • Rafael Padilla's Photo'
    Rafael Padilla

    CI Manager, Heineken

  • Gary Peterson's Photo'
    Gary Peterson

    Executive Vice President of Supply Chain, O.C. Tanner Company

  • Timothy Pettry's Photo'
    Timothy Pettry

    Senior Process Improvement Specialist, Cleveland Clinic

  • Roger Price's Photo'
    Roger Price

    Chief Executive Officer, Phase 5 Group Inc.

  • Precillia Redmond's Photo'
    Precillia Redmond

    VP and Manager, Organizational Effectiveness & Strategy, Liberty Mutual Group

  • Freda Ross's Photo'
    Freda Ross

    Master Fellow, MemorialCare Health System

  • Mark Russell's Photo'
    Mark Russell

    President & COO, Worthington Industries

  • Meghan Scanlon's Photo'
    Meghan Scanlon

    Principal, Value Capture LLC

  • Carlos Scholz's Photo'
    Carlos Scholz

    AVP, Organizational Innovation and Effectiveness, New York City Health and Hospitals Corporation

  • Ken Segel's Photo'
    Ken Segel

    Managing Director, Value Capture LLC

  • Ritsuo Shingo's Photo'
    Ritsuo Shingo

    President, Institute of Management Improvement

  • Rajinder Singh's Photo'
    Rajinder Singh

    Country Head and Vice President, India, EFESO Consulting

  • Patricia Wardwell's Photo'
    Patricia Wardwell

    Director of Continuous Improvement, Americas, GBMP

  • Tom Weeks's Photo'
    Tom Weeks

    Senior Consultant, The Arbinger Institute

  • Thomas Wieck's Photo'
    Thomas Wieck

    Managing Director, Sustainable Performance Group

TRAVEL & ACCOMMODATIONS



LOCATION

Atlanta Marriott Marquis
265 Peachtree Center Ave NE
Atlanta, GA 30303
(404) 521-0000

TRAVEL

Marta Map: https://martaguide.com/rail-station-map/
* From ATL airport get on Red or Gold north-bound line and exit at Peachtree Center Station. There is a covered walkway that connects to the Marriott Marquis.
Airport: Hartsfield-Jackson International Airport (ATL)

HOTEL

Atlanta Marriott Marquis
Shingo Group Rate: $175/night
Reservations

For phone reservations, please call 1-866-469-5475 and mention you are part of the Shingo group.

SAVINGS IN THE CITY

Special offers on dining, attractions, shopping, nightlife and more.
http://www2.atlanta.net/savings/index.aspx?meetingNum=144524&accountNum=00081854

INTERNET

Complimentary wifi for Marriott Rewards members.
Sign up here: http://bit.ly/2hOB1gF

THINGS TO DO
  • Peachtree Center Mall
  • Georgia Aquarium
  • World of Coca-Cola
  • Centennial Olympic Park
  • CNN Center
  • College Football Hall of Fame
  • Georgia Dome
  • Mercedes Benz Stadium
  • Philips Arena
LOCATION

Atlanta Marriott Marquis
265 Peachtree Center Ave NE
Atlanta, GA 30303
(404) 521-0000

TRAVEL

Marta Map: https://martaguide.com/rail-station-map/
* From ATL airport get on Red or Gold north-bound line and exit at Peachtree Center Station. There is a covered walkway that connects to the Marriott Marquis.
Airport: Hartsfield-Jackson International Airport (ATL)

HOTEL

Atlanta Marriott Marquis
Shingo Group Rate: $175/night

SAVINGS IN THE CITY

Special offers on dining, attractions, shopping, nightlife and more.
http://www2.atlanta.net/savings/index.aspx?meetingNum=144524&accountNum=00081854

INTERNET

Complimentary wifi for Marriott Rewards members.
Sign up here: http://bit.ly/2hOB1gF

THINGS TO DO
  • Peachtree Center Mall
  • Georgia Aquarium
  • World of Coca-Cola
  • Centennial Olympic Park
  • CNN Center
  • College Football Hall of Fame
  • Georgia Dome
  • Mercedes Benz Stadium
  • Philips Arena

Sponsor/Exhibitor Information


Click here to view opportunities to exhibit at the Shingo Conference or to become a sponsor.

Thanks to our sponsors below!


Boston Scientific Logo
OC Tanner Logo

GAHE Logo